FIFL Privacy Statement

This Privacy Statement applies to the website which is operated by First Investment Finance Limited (FIFL) under the domain name http://www.fifl.com.pg/ (“FIFL Website”). FIFL is an entity under the Kenmore Group of Companies (Kenmore), and this Statement may also apply to services offered by FIFL on websites hosted by third parties such as Kenmore.

We understand that as a FIFL website visitor you are concerned about the privacy, confidentiality and security of your personal information and we recognise these concerns.

Data Security

We take reasonable steps to preserve the security of cookie and personal information in accordance with the FIFL website Terms of Use and this Privacy Statement. If your browser is suitably configured, it will advise you whether the information you are sending us will be secure (encrypted) or not secure (unencrypted). While we attempt to provide a secure and reliable online environment, you should be aware that there are inherent risks associated with the transmission of information via the Internet.

 

Collection of Information

  • The type of information collected from you depends on how you use the facilities offered by the FIFL website.
  • Your IP address may be collected during your interaction with various parts of the FIFL website. Your IP address is the identifier for your computer when you are using the internet.
  • Your IP address will not be used by us or released to any third party except in the case of security, inappropriate behaviour or fraud issues, such as unauthorized access to your or our computer systems or fraudulent transactions.

 

Cookies

  • In common with most other websites, we use cookies. These are very small text files that a website can transfer to your computer’s hard drive for record keeping. The cookies can make it easier to use the FIFL website by storing information about your preferences and will enable you to take full advantage of our services.
  • Cookies are frequently used on websites and you can choose if and how a cookie will be accepted by configuring your preferences and options in your browser.
  • Most Internet web browsers are pre-set to accept cookies to enable full use of those websites that do use cookies. However, if you do not wish to receive any cookies, you may configure your browser to reject all cookies or warn you when cookies are being used. In some instances, this may mean you will not be able to use some or all of the services provided on a particular website that require cookies in order to participate. You may still be able to use some ‘information only’ pages even if you do not accept cookies.

 

Emails

If we receive an email from you, we will record your email address but will only use it for the purpose for which it is provided. It shall not be disclosed without your consent.

We will preserve the content of any email that you send us if in our view we have a legal requirement to do so. Your email content may be monitored and reviewed by FIFL employees for security reasons, including where email abuse is suspected. Our response to you may be monitored for quality assurance purposes.

 

Use and Disclosure of Information

FIFL may use Personal Data for the following purposes:

  • To provide and maintain our Service, including to monitor the usage of our Service.
  • To manage your Account
  • To contact you by email, telephone, SMS, or other equivalent forms of electronic communication such as WhatsApp, regarding updates or informative communications related to the functionalities, products or contracted services.
  • To manage your requests.
  • For other purposes – we may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our services, products, marketing and your experience.
  • We will only use or disclose personal information or information generated by cookies in accordance with FIFL’s Privacy Statement.

 

Acceptance and Changes to Privacy Statement

You acknowledge and accept that your use of the FIFL’s website indicates your acceptance of:

  1. FIFL’s Website Terms of Use,
  2. This Privacy Statement,
  3. FIFL’s Privacy Policy.

This is the current Privacy Statement. FIFL may at any time vary the Privacy Statement by publishing the updated version on the FIFL website.

Contact us about privacy

If we become aware or are made aware of any ongoing concerns or problems with the FIFL website, we will take these issues seriously and work to address these concerns. If you have any further queries relating to our Privacy Statement, or you have a problem or complaint, you can contact a FIFL team member by calling 321 7900, or by emailing info@fifl.com.pg